Items that are in an unwashed, unaltered and unworn condition, returns will be accepted if the items are returned within 7 days of receipt (for both local and international orders). Shipping cost for the return will be borne by the customer. 

However, customers are advised to notify us at hello@bloomhouse.com.my by quoting the order number and the product details. 

Sale items and purchases made with discount coupons are non-returnable. Accessories including jewellery, bags and hair accessories are non-returnable too. If the item does not fit, you can always email us to exchange the item to another size, subject to our stock availability.